EZINE:
In this week's Computer Weekly, we find out how brewing giant Heineken is building a data ecosystem to share insights and tap into AI capabilities. The UK is conducting an investigation into cloud supplier dominance – what will it mean for users? And we examine how generative AI could be used to improve customer experience. Read the issue now.
EGUIDE:
Against all odds, the Australian people and businesses proved their mettle, becoming one of the first countries in the world to emerge from the pandemic. Companies pivoted quickly and adopted new business models while supercharging digitisation initiatives at an unprecedented pace. Here are Computer Weekly's top 10 Australia IT stories of 2020:
EGUIDE:
We asked our regular panel of cyber experts, the Computer Weekly Security Think Tank, to consider and highlight the risks posed to industrial control systems (ICS) and other elements of operational technology (OT), and advise on what steps CNI operators should be taking to address them.
WEBCAST:
The Oracle Solution Support Center, Oracle's most comprehensive Advanced Customer Service, is the best way to protect mission-critical operations and drive business success.
VIDEO:
Watch this video to see how IBM is helping research organizations take advantage of cloud computing solutions to help these groups do more with less.
WHITE PAPER:
Organizations in every industry are exploiting advanced technologies to gain a competitive advantage. In this whitepaper learn about IBM's vision for the new enterprise data center which offers an evolutionary new model for efficient IT delivery.
WHITE PAPER:
At Intel, we've developed a comprehensive methodology, based on total cost of ownership (TCO), that lets us calculate the real cost of operating more than 90,000 PCs. Using it, we can understand the real cost of deploying and maintaining our PCs across varying time horizons.
CASE STUDY:
Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
WHITE PAPER:
Read this white paper for a discussion of the principles for the convergence of BPM and SOA from an information system perspective. The primary audiences are IT leaders and architects that need to understand how to effectively combine BPM and SOA in support of business integrity and operational excellence.
WHITE PAPER:
This white paper offers a check list that manufacturers can use for evaluating and comparing alternative Manufacturing Execution Systems (MES), Warehouse Management Systems (WMS) and Quality Management Systems (QMS).
